On-demand digital economy

Can experience ensure work and income security for microtask workers?

Uma Rani Amara, International Labour Organization (ILO)

To date, little research has investigated issues around platform work dependency, income security, and skills development. This paper explores the extent to which platform work ensures work and income security and provides opportunities for skill development for workers with different levels of experience, based on novel survey data collected on five globally operating microtask platforms and in-depth interviews with workers.