Nöelle Payton

Employment relations in the facility management business

Alejandro Godino, Universitat Autonoma de Barcelona
Maarten Keune, University of Amsterdam
Oscar Molina, Universitat Autonoma de Barcelona
Nöelle Payton, University of Amsterdam

This paper examines the implications that the expansion of Facility Management business has on the coverage of collective bargaining and the transformation of employment relations. For this purpose, the paper investigates the regulatory framework and the social actors’ strategies in relation to the expansion of this business in six European countries that are representative of different models of industrial relations, but also illustrative of different development stages of the Facility Management business: France, Italy, Netherland, Poland, Spain and the United Kingdom.

A comparative analysis in cleaning activity in three EU countries

Marcello Pedaci, University of Teramo
Carmela Guarascio, University of Calabria
Joan Rodriguez Soler, Universitat Autonoma de Barcelona
Maarten Keune, University of Amsterdam
Nöelle Payton, University of Amsterdam

This paper focuses on the widespread outsourcing of industrial cleaning, often considered an emblematic case of «bottom-end service work».  Today, the majority of cleaners are employed by specialised providers. The paper analyses the effects of this outsourcing on collective bargaining coverage, earnings, inequality and conflicts. It also discusses the capacity of existing institutions to deal with these phenomena and as well as the strategies deployed by social partners to address them. The paper develops a comparative analysis in three EU countries (Italy, France and the Netherlands), where multi-employer collective bargaining has traditionally been strong, with a view to identify differences and similarities in effects of outsourcing and solutions developed by social partners.