How can social dialogue contribute to the enhancement of gig workers’ social protection?
A case study on bike deliverers
Jean-Michel Bonvin, University of Geneva
Nicola Cianferoni , University of Geneva
Luca Perrig, University of Geneva
A fierce competition is ongoing among Swiss bike deliveries since the entry of digital platforms in the market. A case study shows that couriers were able to build a mobilization and negotiate a collective labor agreement that contributed to the enhancement of gig workers' social protection.
